Immediately call our 24/7 helpline at [phone number] or block the card via your online banking app. We’ll issue a replacement card within 5–7 business days.

Some transactions may take 1–3 business days to appear. If it’s still missing after that, contact customer support with details (date, amount, merchant).

Most applications are processed within 24–48 hours if all documents are submitted. You’ll receive an SMS or email once approved.

Call our fraud hotline or use the "Report Fraud" option in your online banking. Change your password immediately for safety.